We are always trying to figure out how to make doing business with us easier for our customers. So we're bringing back "After-Hours Pick-Up"! This was a hit last Summer, so we've expanded on it this year. Here's how it works... If you know you can't pick up your job during our normal business … [Read more...] about After Hours Pick-Up is Back
I heard you guys are fast, but can you do same day business cards? Yes, we can do same day business cards. This is actually a fairly common request. So why do you need cards so fast? Maybe you just started a new business. Perhaps you just found out there is a big networking event tonight. … [Read more...] about Same Day Business Cards
If you want your document, artwork, postcard, flyer, business card, etc. to print correctly, the best way to make that happen is to learn how to create a print-ready PDF and also to review it carefully before submitting it to your printer. We've talked in the past about creating PDF/X-1a compliant … [Read more...] about Tip: converting to PDF
We used to send batches of books out to be perfect bound by a vendor in the Maryland suburbs. Outsourcing the binding added at least 2 days to our turnaround times. It's hard to be "fast" when you have to depend on third parties, and the delay actually ended up costing us a bunch of potential … [Read more...] about Same Day Perfect Binding
Some of our clients are graphic designers who more often than not send us perfect, print-ready files. (Thanks, folks!) Some of our clients know absolutely nothing about design, and they depend on us to conceptualize and produce their projects from start to finish. Other clients fall in the middle. … [Read more...] about Client files: the 3 most common design problems
No tips today -- just some information that will hopefully help you get a feel for the type of business we operate. These days it is not enough to just provide high quality work product and great customer service. You need to differentiate yourself from your competitors so much that customers … [Read more...] about Our business strategy
Most of our customers aren't particularly picky about matching colors. As long as their logo prints close to navy blue or periwinkle, or whatever color they use, they are generally happy. However, some clients are extremely concerned about matching colors perfectly -- every time their logo (or … [Read more...] about Things to know when color is really important
For important print projects, we recommend that our clients review and approve a hardcopy proof before we print the full run. But sometimes it just isn't possible for the customer to come in to see a proof, and there isn't enough time for us to deliver or ship one to them. Will an online proof … [Read more...] about Proofs. Who needs them?