The following terms and conditions apply to all orders…
- Payment. You can pay for your project online in advance or you can pay at pickup. Payments can be made using one of the following methods:
- Credit/Debit: Securely pay online or in person using your credit or debit card.
- PayPal: Use your PayPal account to pay an electronic invoice.
- Account: If you have an account with us (apply here) you can pay in accordance with the existing credit arrangement.
- Cash or Check: Yes, we accept cash money as well as approved checks.
- Pick Up. When you receive notice that your order is complete, you can pick it up at our Georgetown location any time during our normal business hours (M-F 9-530).
- Delivery. The following conditions apply to delivery:
- Delivery to any DC address is free for orders over $200.
- Other local deliveries, and deliveries to DC addresses when the order is less than $200, are a flat $19.
- Same day delivery is possible for many orders. Contact us to confirm availability.
- Sales Tax. DC Sales Tax of 5.75% will be automatically added to all orders. If you are tax-exempt, you’ll need to send us a copy of your exemption certificate.
- Files. Read this page
- Pre-flight your art before sending to catch common print problems such as fonts, image resolution issues, formatting problems such as missing bleeds or trim marks, and color vs. black printing.
- You can upload print-ready artwork when you place your order or send via email at any time.
- If we discover problems with your file(s) we’ll notify you by email.
Questions? Contact us. Remember we also offer have a team of professionals that can provide full-service to you with your project offline.