February 2019 Update: you can find our new e-commerce DIY website here Over a year ago we ditched our ecommerce platform. You can read about that decision here, but let's just say Woo wasn't cutting it. We promised that if we found a solution that fit our business, we would implement it. Well, that … [Read more...] about Ecommerce returns!
New site support features
We've upgraded our support system to include a better chat platform as well as a full-featured Q&A knowledgebase. Click the icon in the lower right corner to contact us. If we are available to chat, you can get an immediate answer to your inquiry. For you self-help folks, there is also an … [Read more...] about New site support features
Recent projects, see them on Pinterest
After a bit of research we decided that Pinterest would be a good fit for showing off some of the work we do. The plan is to take photos of various projects and post them on our "Recent Projects" board. Some will be jobs designed by us, others will be designed elsewhere but printed here. The idea … [Read more...] about Recent projects, see them on Pinterest
Why we ditched our e-commerce platform…
Well, we finally ditched our e-commerce platform. After several years of growth in transactions conducted entirely through our website, we analyzed the most important issues surrounding web-to-print with our business and decided to make a change. What we found is that web-to-print brings the … [Read more...] about Why we ditched our e-commerce platform…
A few things about our Georgetown location
It isn't easy moving a business. Ours was in the same Tenleytown location for 25+ years, so as you might imagine, we had gathered many things that either had to be organized, packed and moved, or packaged and disposed of. Plus, since we're in the printing business, those things that were definitely … [Read more...] about A few things about our Georgetown location
It’s Official — We’re Moving
You may have heard it on the news recently... the owner of 4000 Wisconsin Ave (our landlord for 25+ years) has decided to put this building on the market. They aren't renewing any leases past 2017, which is when long-time tenant Fannie Mae will be completely moved out of here. Apparently this … [Read more...] about It’s Official — We’re Moving
New service: Web hosting
Our clients value "comfort". When they choose us for a project, it's often because they've worked with us in the past and are confident their jobs are going to be completed on time and the finished product will turn out better than expected. Our clients factor their comfort level into the price they … [Read more...] about New service: Web hosting
Our business strategy
No tips today -- just some information that will hopefully help you get a feel for the type of business we operate. These days it is not enough to just provide high quality work product and great customer service. You need to differentiate yourself from your competitors so much that customers … [Read more...] about Our business strategy